RUGGIE™ is not responsible for failed deliveries caused by the following scenarios:
- Customer providing the wrong shipping address
- Failure to receive shipments due to inability to sign for the package
- Failure to accept delivery due to refusal to pay customs and duties
- Stolen deliveries caused by third parties.
In the rare case that your package did not arrive, and it was not for the above reasons. Please contact us at firstname.lastname@example.org and we will investigate further and come up with a solution.