In some rare cases a Ruggie with a faulty speaker might have passed through our quality inspection.
Do you think your Ruggie might be faulty with this issue? Here is how to check for sure:
- Turn on Ruggie
- Press the first button (M)
- When it changes through modes, it should make a beeping noise.
- If no beeping noises are being made, then speaker is faulty.
What to do if faulty?
Simply send us a message with some proof that your Ruggie is indeed faulty, and we’ll send you a replacement for free. Follow the instructions in Returning Your Items