“Apply” Button is greyed out

This is a bug only seen on older MAC OS, it means your Ruggie is not connected to your computer.

Fix this issue with the following methods

1. Restart Ruggie and try again
2. Delete software, download it again, drag it into your "applications" folder
3. Open it again and give it another try
4. Click default button and try other settings to check if "apply" button works.

If above methods don't work

It might be a rare scenario where a combination of old version of Mac OS and computer is not compatible with our software. Use these methods below to solve the issue:

1. Update your Mac OS
2. Try another Mac computer
3. Try a windows computer

If you've tried all methods above and the problem still isn't resolved, please contact us at [e-mail] and we'll come up with a solution.